News Life and Health17 Oct 2018

Australia:Conflicts of interest unavoidable but can be managed

17 Oct 2018

Financial advisers can't avoid conflicts of interest but they can put in systems to best manage them, according to the Association of Financial Advisers.

Mr Phil Anderson, the AFA’s general manager of policy and professionalism, made the comments at the annual AFA National Adviser Conference held last week, according to a report by Investor Daily.

“There is no way that we can expect to totally remove all conflict from financial advice,” he said.

“What is important is that we have the right practices, the right policies, the right culture to ensure that we manage conflict to ensure that clients get the best possible outcome."

Mr Anderson said that various remuneration models all presented potential conflicts and avoidance of them was unrealistic.

“An hourly based fee gives you an incentive to over-service. A flat fee may give you an incentive not to provide all the services you had originally intended to do,” he said.

Mr Anderson conceded that the industry was going to have to make changes due to the Royal Commission, but also said he would not support the removal of all commissions.

“We certainly won’t be arguing for the removal of life insurance commissions because without that it would have a significantly detrimental impact on making sure that Australians get access to the insurance they need and that is one thing that we certainly can't allow to happen,” he said.


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