Insurers have been hearing and talking about 'the customer' for years but realising that customers are now different from how they used to be is important to retaining them, according to a report by PWC.
If you are already a subscriber
OR sign-up for a trial access here Trial Access
Note that your comment may be edited or removed in the future, and that your comment may appear alongside the original article on websites other than this one.
more »
Brought to you by