Agency Innovation Conference

18 Jul 2019, Centara Grand & Bangkok Convention Centre at CentralWorld, Bangkok, Thailand

Theme: "Thriving in the Digital World"


Registration & Coffee

Conference Welcome & Opening Remarks

Opening Keynote: How to Surf the Digital Transformation Wave with Ease

Andrew Chow, Digital Marketing Strategist

Networking & Coffee Break

Panel Discussion: The Digital Advantage

- How the best and brightest are using technology to gain a competitive advantage

Benjamin Ang

Founding Editor, Asia Advisers Network

Tay Kah Lok

Digital Agent of the Year 2018, finexis advisory Pte Ltd

Calvin Lee

Financial Services Director, AXA Insurance Pte Ltd


Advisers and leaders must ride the digital wave to thrive now as well as into the future. But many are still at a loss on how to do so successfully. This panel of industry practitioners will share strategies and answer questions on how they are successfully gaining the digital advantage to grow their business.

InsurTech Panel Discussion - The Agent of the Future

What the best InsurTech's of today think tomorrow holds, and how the future model of agency will better support agents

Kartik Sakthivel

Chief Information Officer, LIMRA and LOMA

Michael Gerber

CEO, 360F


As companies continue to put an increasing emphasis on digital initiatives and strategies, the role of the agent has also evolved. Relationship-based selling remains critical, but so does the ability to embrace and take advantage of new customer-facing technologies and analytics. Lots has already changed, but what’s next for the agent of the future? How will they prospect and sell? Where will they work? And how will they be managed? This diverse group of agency and technology experts will share their predictions on these topics, and questions from the audience will be welcomed as well.


Concurrent Sessions

Transformation from a Homemaker to Asia's Best!

Balancing family-life with work-life can be challenging to the point of compromising one or the other. A career in life insurance may be exactly what you need; it certainly has worked for Divya. Making a genuine difference in people’s lives by helping them protect their dreams and those of their families has been immensely gratifying. Join this session to hear how she has made it all happen for her family and company.

Divya Tusnial, Insurance Agent of the Year 2017 and Inspirational Agent of the Year 2018, Tata AIA Life Insurance

Concurrent Sessions

Developing Top Agency Managers

Sales management requires more than sales skills. Agency managers face a business environment that continues to grow more challenging over time as they compete against newer and trendier industries to attract, develop, and retain top sales talent… all while effectively managing their office and growing sales. This session will provide insight into how companies can inspire, connect and better understand the thought process and management style of today’s agency leaders, to develop them for future success. 

Nick Wilson, MCIPD Director, LIMRA Talent Solutions International, LIMRA

Session Change

Concurrent Sessions

Transform Your Personal Brand to Double Your Production

Joshua Luke, Personal Branding Master Trainer

Concurrent Sessions

Leveraging Data Science and AI to Grow Business and Identify Top Agents

Athiratt Jarnyaharn, Senior Vice President - Smart Data, FWD Life Insurance Public Company Limited, Thailand

Networking & Coffee Break

Closing Keynote: #HUMANfactor - The New X factor to Multiply Your Business

Jensen Siaw, Performance Breakthrough Coach


The advancement of digital technology and Artificial Intelligence have brought about rapid and massive changes which have altered the way we communicate, buy and sell things, make friends, market our business, connect with our customers, and even the channels through which we form relationships. This motivational keynote dives into how you can collaborate effectively with digital technology to grow your business and what the key elements are in the #HUMANfactor that will allow you to connect deeply and authentically with your clients for long lasting trusted relationships.

Closing Remarks

Sivam Subramaniam, Editor in Chief, Asia Insurance Review

Cocktail Reception

Awards Gala Dinner - 

Note: Programme is subject to change.

Our Sponsors And Partners

Contact Us

Registration Enquiries

Ms Loga Sinnadurai

Speaking Opportunities

Mr Mohd Fazlan