Asia Insurance Claims Summit

5-6 Nov 2019, Mandarin Orchard Hotel, Singapore

Theme: "Adjusting to Globalisation"

Key Topics

Keynote Address: A Fully Automated Claims Story: Dream or Almost Reality?
Special Address: Nurturing the Human Touch in Claims Management and Customer Care
Role of Adjusters in Today’s World of Claims
Coping with Globalisation of Claims
Claims Exchange: Can Claims Management be outsourced
Who is the Competitor Today?
Role of Digital in Enhancing the Claims Experience
Making Claims Customercentric
Future Trends for Claims Settlement
Boosting the Branding through Superior Claims Experience
Cutting The Cost Of Insurance Claims – Gaining Control Over the Process
Handling Delay and Disruption Claims
Upskilling Claim Handler in the Age of Automation
Session on Claims in Specific Classes
Cyber-attack and Data Breaches
The Burning Issue of Environmental Claims
Globalised Claims Across Boundaries
Natural Disasters and Mass Claims

From Claims to Courts
Strategies in Claims Litigation Management
The Changing Nature of Claims Litigation
Legal Analytics to Reduce Claims Cost
Fraud Management as a Critical Strategy in Claims Panel on Anti-Fraud Technology
Panel on Anti-Fraud Technology

  • How AI can be effectively used
  • Advance analytics to reduce the threat of fraud
  • What stands in the way of successful adoption of these technology?

Panel on Back to Basics in Claims Management
Panel on Best Practices in Market Case Studies on Claim Experience
Panel On Loss Adjusting Bodies: Their Unique Value-Add In The Claims Management Process

Focus on Disruption in Claims Management
Key Technology Trend Shaking up Insurance Claims Management
Claims Technology: One Size Won’t Fit All
How Blockchain can Improve Claims Workflows
Unlocking the Value of Video in Claim Processing
Leveraging Next Generation of Data to Improve Claims Journey
Panel on Claims Arising from Digital Technology


Our Sponsors And Partners

Contact Us

Registration Enquiries

Ms Loga Sinnadurai

Speaking Opportunities

Mr Mohd Fazlan