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Selecting Success - Sharing a Service Centre: A Complex Selection Problem

Source: Asia Insurance Review | Dec 2006


Mr Gordon Perchthold and Ms Jenny Sutton have over 40 years of combined experience assisting banks and insurance companies with the selection and implementation of a wide range of solutions, allowing these organisations to evolve. This article is the last of a bi-monthly column on the selection of external service and technology providers – this month focuses on considerations for site location and vendors for shared service centres.

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