Health, Technology & Beyond - Catering to the changing consumers
Source: Asia Insurance Review | Aug 2016
Technology is a disruptor today which has reshaped many industries. Likewise, the pace of change in healthcare is accelerating faster than ever before. Healthcare will not only be confined to the care of patients, but to meeting the needs of healthy consumers as well.
Insurers as such will have to keep up. They will have to create their products, innovate and sell differently, as the younger generation no longer share, our view of the world. So while the thrust is the same – to be consumer-centric – the consumers have changed.