Conference Reports - Insurers urged to use technology as differentiator to boost business
Source: Asia Insurance Review | Jan 2011
Insurers can actively use information technology to boost business and customer experience as well as control fraud and enhance risk management, heard delegates at the 6th Insurance Executives’ Summit for Strategy, Operations & Technology held in Taipei. The two-day conference also looked at how insurers are using technology as a differentiator for revenue generation, distribution optimisation, product innovation, customer service, cost control, claims management and enhancing operational efficiency.
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