Vietnam's non-life insurance industry is calling for greater data connectivity and information sharing across the market as it seeks to strengthen risk management and improve underwriting and claims processes.
The recommendations were made at the 23rd Conference of General Directors of Non-Life Insurance Companies, held against the backdrop of a 14.3% increase in non-life insurance market revenue in the first six months of 2026.
For motor insurance, insurers proposed connecting the Vietnam Insurance Association's (IAV) database with the Traffic Police Department (C08) to improve access to mandatory motor third-party liability insurance data. They also called for C08 to share relevant information with insurers to support risk assessment, verification and claims settlement.
Insurers were further encouraged to fully update mandatory motor liability insurance data on the IAV's database, providing a basis for future connectivity and data sharing with C08.
The conference also recommended the development of a common database for voluntary motor insurance, including customers' No Claim Discount (NCD) information. The database is intended to support more accurate and equitable premium pricing based on individual risk profiles.
In health insurance, insurers were encouraged to share customers' loss histories when policyholders renew their coverage and seek quotations from multiple insurers. The move is intended to strengthen risk assessment and improve the accuracy of premium pricing.
However, any sharing of customer information must comply with personal data protection requirements and other applicable laws. Data processing should have a legitimate legal basis, be limited to information necessary for the stated purpose and protect the rights and interests of data subjects.
Insurers were also urged to continue updating and sharing information on medical facilities that have ended cooperation with insurers, stopped providing insurance services or displayed signs of irregularities and potential insurance fraud. The IAV would compile the information and issue market-wide recommendations to support risk management.
According to IAV statistics, Vietnam's non-life insurance market generated an estimated VND49.7tn ($1.9bn) in revenue in the first six months of 2026, up 14.3% year-on-year.
Health insurance, including personal accident and healthcare insurance, accounted for VND17.7tn, or 34.8% of total market revenue, representing a 17.3% increase from the same period in 2025. Claims stood at VND4.3tn, giving a claims ratio of 24.2%.
Property and engineering insurance revenue rose 13.3% to VND14tn, accounting for 28.5% of the market. Claims amounted to VND5.4tn, equivalent to a claims ratio of 38.8%.
Motor insurance revenue increased 9.3% to VND11.3tn, representing 23.7% of total non-life market revenue. Claims reached VND5.1tn, resulting in a claims ratio of 44.9%.
Within motor insurance, compulsory third-party liability insurance generated VND3.1tn, up 0.2% year-on-year, with claims of VND498bn and a claims ratio of 16.3%.
Voluntary motor insurance generated VND8.2tn, an increase of 13.2%, and accounted for 16.7% of total market revenue. Claims totalled VND4.6tn, giving the segment a claims ratio of 55.7%.