Jordan: Digital platform links health insurance claims to national billing system

...videos of echocardiograms and angiograms....

Hong Kong: Bupa introduces Blua Health Pass to expand affordable coverage

...video consultations and ePharmacy, rewards for health missions, insurance management, and claims and other results review....

Oman: First local TPA company launched

...videos, and simplified messages explaining the importance of claims management and the differences between claims management companies and traditional insurance companies....

Australia: Financial advice needs of young are not being met

...videos; sources that aren’t always accurate, tailored or in their best interests.” Meanwhile, financial advisers are optimistic about the future of life insurance, with 82% expe...

Japan: GIAJ chairman lists measures aimed at improving non-life insurance operations

...video for adjusters. - For repair shops: Based on the “Guidelines for Ensuring Transparency of Auto...

Singapore: Insurer launches programme for GenAI adoption among SMEs

...videos and up to four hands-on workshops co-created and hosted by Prudential and its Talent Engagement Ecosystem (TEE-Up) partner, Republic Polytechnic. The first two videos on GenAI-enabled customer...

Ping An's EagleX platform provides early warning of Beijing hailstorm

...video evidence. Services such as on-site glass replacement and minor body repairs were made available for hail-related damage. Customers with no prior claims in the past three years were eligible for...

Australia: Porch thieves steal delivered packages of one in three Aussies

...video doorbells installed to deter would-be package thieves”. ...

UAE: Daman launches nationwide health insurance educational campaign

...videos, visual guides, and expert insights that break down common health insurance questions. Complex information is turned into everyday language....

Indonesia: Zurich unit promotes parametric takaful through traditional channels and digital tools

...videos, to be distributed to farmers....

Japan: GIAJ looks to raise quality of insurance agents and solicitors

...videos for automobile insurance adjusters on countermeasures against fraudulent claims To enhance damage diagnosis and ensure appropriate wo...

Singapore: Bank offers digital scam protection plan to customers

...videos that showcases common scams and provides strategies to combat them. These videos, featuring influencers and filmed in English and Mandarin, aim to effectively reach diverse demographics....

The risk and rewards of AI use in construction

...With the advent of AI tools, the construction sector has a transformative opportunity to extract valuable insights, patterns, trends and actionable information from large datasets, even when almost 90% of the data is unstructured (e.g. emails, PDFs, images and videos). On the flip side, risks exist in using AI in the sector....

Nigeria: Regulator exhorts insurers to venture abroad

...video message posted on its X handle on 17 February, Mr Omosehi highlighted the significance of AfCFTA and the growth possibilities it offers....

UAE: Insurer uses AI to eliminate medical exams in life insurance underwriting

...videoconferencing system and analyses a short video of the applicant’s face to measure key health metrics like heart rate, blood pressure, and respiration rate. In August 2024 the ins...

Japan: Industry and academia tie-up to combat online disinformation

...videos created with the use of AI. Viral false information on social media is becoming a significant societal challenge. A study by the Australian National University in 2024 had revealed t...

Insurers must utilise better risk management

...video analysis in warehouses and factories can also prevent accidents from occurring, keeping employees and workers safe, he said. There are a slew of other analy...

Global: AXA Global Healthcare launches integrated health platform

...video services, with availability in more than 20 languages.  Mental health support through the platform includes si...

Message from the chairperson of the Life Insurance Association of Japan (LIAJ)

...videos on insurance. Given that the Japan Financial Literacy and Education Corporation has been active since August 2024 and the comprehensive collaboration agreement on insurance education...

Japan: GIAJ undertakes initiatives to restore trust in industry

...video introducing various water related risks and preparedness measures has been released on 16 December. We plan to widely promote it using social media and other channels....

Hong Kong: The rich comfortable with AI guiding wealth management decisions

...video calls. At the same time, 55% also employ face-to-face meetings with wealth managers and advisors....

UAE: Sukoon offers videoconferencing in life insurance underwriting process

...videoconferencing will make the process more accessible, convenient and inclusive. “We ar...

Regional InsurTech enters the Philippines

...videos, quizzes – to enhance their insurance product knowledge and selling skills....

Singapore: General insurance association streamlines motor reporting process

...videos online, eliminating the need for manual form-filling and minimising waiting time....

China: Short-video platform company receives insurance broking licence

...-video platforms have natural advantages when entering the financial industry. Many insurance institutions and their agents have launched marketing and sales campaigns through livestreaming and short...

Australia: Regulators issue final Financial Accountability Regime rules and information for insurers

...videos on how to complete APRA Connect FAR forms...

S Korea: AIA invites influencers, agents to Premier League

...video clips beginning on 25 June.  “AIA seeks an initiative to engage people to live healthier, longer, and be...

Asia: Insurance-related bodies reach out to students via quizzes and contests

...videos under teachers’ guidance, supplemented by interactive class discussions and sharing....

Singapore: Singlife and Doctor Anywhere introduce health plan for gig workers

...video consultations starting at S$70 for a 45-minute session across various disciplines, including cardiology, orthopaedics, paediatrics, obstetrics and gynaecology, mental health therapy, and nutrit...

Turkiye: Insurers' adoption of inflation accounting expected to be smooth

...video on the YouTube channel of...

India: Deepfakes and ransomware identified as imminent threats for 2024

...video-based impersonation, otherwise known as ‘deep fakes,’ are becoming more common and difficult to detect. The report has also highlighted the significance of embracing emerg...

Insurers invest in tech research to ride EV boom

...video and audio-visual subscriptions. Gone are the days of motor insurance being a simple financial product. The popularity of autonomous driving has also ushered in new challenges in the accident li...

Egypt: Regulator says insurers are to record sales calls with customers

...The Financial Regulatory Authority (FRA) has stressed to insurance companies that they have to install a system to record calls or meetings, video and/or audio, with clients....

Singapore: Prudential's talent engagement programme to equip students with workplace skills and competencies

...videos on various social media channels. These include interviews with professionals like a chief financial officer, productivity tips from a scientist, and entrepreneurial stories such as the foundi...

Egypt: Life insurance business dominates microinsurance

...video calls, iCloud cloud services, data analytics, artificial intelligence, machine learning, and digital platforms....

Egypt: Life insurance business dominates microinsurance

...video calls, iCloud cloud services, data analytics, artificial intelligence, machine learning, and digital platforms....

China's insurance transformation: Balancing strategy and tech application

...Dive into the heart of China's digital revolution in the insurance sector. This video features a detailed discussion with a top expert in the field, exploring the intricate balance between strategic planning and tech applications. Former Huatai Insurance Group strategic head, Mr. Luan Cheng Xiao, a senior expert in the Chinese insurance market, unveils the realities of China's insurance industry's digital transformation....

Vietnam: Bancassurance sales hit by tighter supervision and consumer complaints

...video recording of the insurance consulting process for investment insurance products. Insurers also have to assist customers in understanding the details of an insurance policy. In additio...

FWD Insurance's new campaign aims to change the way Malaysians feel about insurance

...videos showcasing moments in daily life and reiterates the tagline, “Celebrate Living”.  It will be activated across multiple media platforms in Malaysia, such as digital b...

GBA favours new technologies for insurance services while HK is more old-style

...Video chat is expected by over a quarter (27%). Hong Kong respondents’ service expectations, on the other hand, remain more focused on the telephone (48%) and email (48%), though insu...

Goal of insurers must be to create 'great apps', not merely 'good insurance apps'

Shipping: IUMI publishes guide on safe carriage of electric vehicles

...video monitoring systems. •             CO2 extinguishing systems, if applied quickly, are successful in fighting PCTC fires...

India: Digitally-empowered insurance agents cater to millennials' desire for personalisation

...video calls, to interact with millennials. This flexibility aligns with the millennial preference for digital engagement and makes communication more accessible. Educa...

Thailand: Most consumers will consider sharing personal data for more personalised services

...video consultations with a doctor (33%). Safe driving tracking and advice (33%), nutrition tracking and analysis (32%), and home security monitoring (29%) are also of interest...

FWD Group marks 10th anniversary with '10 grants in 10 markets' community initiative

...videos which educate on financial literacy.  The introduction of the FWD brand followed the acquisition of ING's life insurance companies in Hong Kong SAR, Macau SAR, and T...

Data-driven personalisation transforms insurance in HK and Greater Bay Area

...video chat – especially in the wider GBA – underlining the importance of seamless omnichannel customer experiences in a dynamic, increasingly digitalized marketplace. The survey...

Australia: Home insurance market failing to protect people in climate crisis -- report

...videos are available here.  ...

Stolen identities lead to massive cyber breaches

...video-based impersonation, otherwise known as ‘deep fakes,’ are becoming more common and difficult to detect. “Credentials continue to be the main target, as cyber crimina...

Japan: New GIAJ chairman sets out priorities for the current fiscal year

...video version of GIAJ’s web-based educational material for high school students, "Try for a Brighter Future!", the Association will strengthen its initiatives to increase awareness an...

Safe and ethical use of AI for healthcare

...video content that is difficult for the public to differentiate from reliable health content and While committed to harnessing new technologies, including AI and digital health to improve...