Asia Life Insurance Summit 2026

9-10 Sep 2026, Marco Polo Hongkong Hotel, Hong Kong

Theme: "The 2030 Life Insurer: Capital Strength, Customer Depth, Digital Edge"

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Programme

Day 1
Day 2

Day One: 9 September 2026, Wednesday

8:00am

Registration & Welcome Coffee

Centenary Room 1, G/F

9:10am

Chairperson’s Opening Remarks & Introduction to the Conference Theme

Orchis Li

Council Member, The Actuarial Society of Hong Kong

9:20am

Welcome Remarks and Industry Keynote Address

Daisy Tsang

CEO HSBC Life Hong Kong and Co-CEO, Insurance, HSBC

Government Leadership Address

9:30am

Strengthening Hong Kong's Position as Asia's Premier Insurance and Wealth Management Hub: A Vision Towards 2030

Joseph H. L. Chan, JP

Under Secretary for Financial Services and the Treasury, The Government of Hong Kong SAR

CEO Leadership Dialogue

9:50am

Leading the Life Insurer of 2030: Strategy, Trust and Growth in a Transforming Asia

• How CEOs are repositioning life insurers to remain relevant in the protection, wealth and retirement landscape
• Balancing growth ambitions with capital resilience and long-term policyholder trust
• Strategic priorities shaping the next decade of life insurance leadership in Asia

Moderator:

Mark Saunders

President, The Actuarial Society of Hong Kong

Panellists:

Lawrence Lam

CEO, Prudential Hong Kong

Cindy Cui

CEO, Allianz China Life Insurance Company Ltd, China

Jim Qin

CEO, Life and General Insurance, Zurich Insurance, Hong Kong

Winnie Ching

CEO, Hang Seng Insurance

Dustin Ball

Co-lead and Managing Director, Asia Financial Services Industry Group, Alvarez & Marsal

10:40am

Morning Refreshments Break

Centenary Room 1, G/F

11:10am

Leadership Reflections: Leading Through Disruption: Lessons From 30 Years of Reinventing Life Insurance in Asia

Lessons from 30 Years of Reinvention: What past disruptions and turning points have taught life insurance leaders about navigating transformational change
What Changes and What Endures: Reinventing products, distribution and technology while preserving the trust, purpose and human connection at the heart of insurance
Leading the Next Decade: The leadership mindset, culture and resilience needed to build an adaptable, relevant and future-ready life insurer for 2030

This uniquely formatted 30-minute session will begin with a focused 15-minute presentation by Lilian Ng, sharing her perspectives and reflections on the evolving life insurance landscape. This will be followed by a candid fireside conversation between Lilian Ng and Orchis Li, exploring the leadership lessons, challenges, and opportunities shaping the future of life insurance in Asia.

Lilian Ng

Former Regional CEO and Managing Director, Prudential

INED, Manulife (International) Limited

Executive / Leadership Coach and Consultant

Panel Discussion

11:40am

The AI-Native Life Insurer: What Will Insurance Look Like When AI Starts Making the Decisions? Will AI Replace the Insurance Model We Know?

From AI assistant to AI decision-maker: How agentic AI could fundamentally reshape underwriting, product design, distribution, claims and customer engagement
Reinventing the insurance model: What becomes possible when life insurers move from periodic, product-led interactions to continuous, hyper-personalised protection
The human–AI frontier: Where should insurers trust AI, where must human judgement prevail, and how do leaders build responsible AI without slowing innovation?

Moderator:

Joel Lim

Head of AI & Digital, Asia Financial Services Industry Group, Alvarez & Marsal

Panellists:

Alex Wong

Regional Chief Information Technology Officer, Greater China, Prudential

DJ de Villiers

Chief Information & Digital Officer, Asia, Sun Life

Dr Ying Huang

Chief Technology Officer, Hong Kong Applied Science and Technology Research Institute (ASTRI)

Eason Lai

Chief AI Officer, AXA Hong Kong and Macau

12:25pm

Closing Asia’s Retirement Protection Gap: How Life Insurers Can Build Sustainable Income for Longer Lives

Closing the retirement protection gap through accessible, affordable and sustainable insurance solutions, particularly in emerging Asian markets
Addressing longevity not only through annuities and guaranteed income, but through a broader combination of protection, savings and retirement solutions suited to different market conditions
Building the retirement ecosystem of 2030 through stronger collaboration among life insurers, governments, employers, pension providers and financial institutions
Ensuring that growth in retirement solutions is supported by long-term trust, product sustainability and responsible distribution

Sythan Prou

CEO, Forte Life Assurance, Cambodia

1:05pm

Networking Lunch Hosted By HSBC LIFE

Café Marco Restaurant, 1/F

Thought Leadership Session

2:30pm

Beyond Protection: Reimagining Life Insurance for Asia's Next Generation of Wealth and Legacy

How insurers can meet the evolving needs of HNW and UHNW customers through integrated protection, wealth, and legacy planning
Leveraging cross-border capabilities to serve increasingly global families
Building trusted, long-term client relationships in an era of wealth transfer and longevity

Sally YW Wan

Chairman, Hong Kong Federation of Insurers (HKFI)

CEO, AXA Greater China

CEO, AXA Global Private

3:00pm

The Intelligent Life Insurer: Reimagining the Business Model, Customer Experience and Economics of Life Insurance

From Automation to Transformation: How AI and agentic technologies are reshaping product development, underwriting, distribution and servicing
Reinventing Customer & Business Economics: Using AI to deliver hyper-personalisation, smarter decision-making, operational efficiency and sustainable growth
Building the 2030 Life Insurer: Embedding AI responsibly across the organisation while balancing innovation, governance, trust and human oversight

Dr Ashish Chandra

Founder & CEO, GFF AI PTE. LTD. Singapore

3:30pm

Security Beyond Income: What Asia’s Future Customers Need from Insurers

Who are the future customers across mature Asian markets, with a deeper dive into Hong Kong
Understanding future customer needs across income, health protection, family security and legacy
Exploring how insurers can connect health, wealth and care to help customers age with confidence and security

Minnie Yu

Head of Business Development, RGA Hong Kong and High Net Worth Markets

4:00pm

Pulse of the Industry: Live Polling Session

Share your insights through our quick live polls and see how your thinking compares with your peers in the room. Designed to cut through the noise, this interactive session captures the unfiltered views of Asia’s Life insurance leaders on the key challenges, strategic priorities, and uncertainties shaping the industry today. Anonymous, instant, and genuinely revealing, the results will not only benchmark perspectives across the room but also help shape the conversations that matter most.

4:15pm

Chairperson’s Closing Remarks and Networking Tea

5:00pm

End of Day One

Note: Programme is subject to change.

Day Two: 10 September 2026, Thursday

8:00am

Registration & Welcome Coffee

Centenary Room 1, G/F

9:15am

Chairperson’s Opening Remarks

Orchis Li

Council Member, The Actuarial Society of Hong Kong

Industry Keynote Address

9:30am

The Life Insurer of 2030: Building Social Resilience Beyond Protection

Selina Lau

Chief Executive, The Hong Kong Federation of Insurers (HKFI)

Panel discussion

9:50am

Adding Value to Insurance Investment Portfolio via Tactical Asset Allocation

Moderator:

Jane Wong

Head of Relationship Management - HSBC Life Hong Kong, HSBC Asset Management

Panellists:

William Chan

Global Chief Investment Officer and Head of Investment Hub, Insurance, HSBC

Yiğit Onat

Head of Multi-Asset Asia, HSBC Asset Management

10:30am

What Can Life Insurers Learn From Fintech Challengers? Rebuilding Insurance Around the Customer

The customer is no longer comparing insurers with insurers: What life insurers can learn from fintechs that have reset expectations around simplicity, transparency, personalisation and customer control
From products to financial journeys: How insurers can move beyond complex product structures to become more relevant across customers' long-term saving, investing, protection and retirement needs
Challenging the incumbent mindset: What traditional life insurers can learn from building a financial-services business from scratch and where incumbents still have an unfair advantage

Tim Jones

CEO – Hong Kong, Chocolate Finance

11:00am

Morning Refreshments Break

Centenary Room 1, G/F

11:30am

Closing Asia's Legacy Gap: How Life Insurance Is Becoming the Wealth Transfer Tool of Choice for the Next Generation of HNW Families

• Discover why life insurance is fast becoming the wealth transfer tool of choice for Asia's HNW families
• Identifying where Asia's greatest untapped legacy planning gaps lie and how to turn intent into action
• Reposition life insurance at the heart of multi-generational wealth plans and strategies to deepen your HNW client relationships

Bonnie Qiu

CEO, Global High-Net-Worth and Chief Partnership Distribution Officer, Manulife Asia

12:00pm

The 2030 Life Insurer: How AI and Agentic Intelligence Will Redefine Insurance from Product to Platform

AI is moving beyond automation into agentic decision-making, fundamentally changing how life insurers design products, engage customers, empower distribution and manage risk. This session will explore what an AI-native life insurer could look like by 2030 and how insurers can balance speed, personalisation and productivity with trust, governance and regulatory responsibility.

Prof Andy Chun

Professor of Practice, Department of Computing, The Hong Kong Polytechnic University

Fireside Chat

12:30pm

The New Distribution Advantage: Balancing Growth, Governance and Customer Trust in Life Insurance

Moderator:

Orchis Li

Council Member, The Actuarial Society of Hong Kong

Fireside Chat Guest:

Chuan Yue

Group Head of Distribution Risk & Governance, FWD Group

12:50pm

Networking Lunch

Café Marco Restaurant, 1/F

Global Risk & Capital Leadership Dialogue

2:00pm

Capital Strength in an Uncertain World: Building Life Insurers That Can Withstand Global Shocks

• Preparing for geopolitical disruptions, economic volatility, and systemic risks
• Ensuring capital resilience while continuing to invest in long-term growth
• Strengthening enterprise risk and governance frameworks for the next decade

Moderator:

Simon Lam

Past President, Actuarial Society of Hong Kong

Panellists:

Martin Noble

Chief Financial Officer, Greater China, Zurich Insurance

Mark Kai

Chief Financial Officer, BOC Group Life Assurance Company Limited

Ronald Tse

General Manager, Product Development, China Life Insurance (Overseas) Company Limited

Bennet Li

Chief Financial Officer, Sun Life Asia

Rockson Leung

Chief Corporate Governance Officer, FWD Insurance

2:45pm

From Data to Intelligence: Building the AI-Native Life Insurer of 2030

From Data to Intelligence: Turning fragmented customer, policy and claims data into actionable insights for smarter, faster decisions.
Building the AI Foundation: Strengthening data quality, governance and core systems to scale AI beyond pilots and experimentation.
AI-Native Insurance by 2030: Harnessing AI across product, underwriting, distribution and customer engagement while embedding trust, transparency and responsible innovation.

Dr Hongjuan Liu

Chief AI & Data Officer, Manulife Hong Kong and Macau

Panel Session: Specialist HNW Advisory Perspective

3:15pm

The Trusted Architect: How Specialist Advisers Are Redefining Wealth, Health and Legacy for Asia’s HNW and UHNW Families

A frank conversation from the deal table to the family boardroom. What specialist advisers are seeing, structuring and advising on as Asia’s wealth transfer, longevity and liquidity needs accelerate towards 2030.

Go beyond traditional wealth transfer: Hear how specialist brokers and advisers are helping HNW families navigate the interconnected challenges of succession, liquidity, protection, health and longevity across generations
Get inside the HNW deal table: Explore what Asia’s wealthiest families are asking for, which solutions are gaining traction, and how advisers are bringing together life insurance, premium financing, private banking, healthcare and family-office expertise to address increasingly complex needs
Redefining the trusted adviser: Examine how the specialist model is evolving from product intermediary to strategic family partner, and what this means for life carriers, private banks, family offices and other advisers seeking deeper relationships with Asia’s HNW and UHNW families