Looking beyond the horizon
    
        
            
                
            Source: Asia Insurance Review | Dec 2018
         
     
    
    
    
    
    
    
    
    AIA Singapore recently unveiled two humanoid AIs that promise to improve efficiency of its customer service centres in the island. AIA group CEO Ng Keng Hooi talks about this industry-first achievement.
 
 
    
    
    
    
    
	
        
		
        
            
                
				
					
						Archived articles are available to Magazine subscribers only.
						
						
						
						
						
					 
					
						For Full Access to
                        the magazine 
SUBSCRIBE here.