Customer service with AI and automation
    
        
            
                
            Source: Asia Insurance Review | Feb 2021
         
     
    
    
    
    
    
    
    
    Insurance companies have adopted a range of channels for dealing with claims processing, after sales service and policy enquiries.
 
 
    
    
    
    
    
	
        
		
        
            
                
				
					
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