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Bajaj Allianz General: Human touch is still important despite digitisation

Source: Asia Insurance Review | Apr 2018

India Cyber Financial Lines Property & Casualty Regulation People

As India progresses economically and the country’s insurance penetration rises, what does the Indian customer expect from their insurers? Can technology and digitalisation be a “cure-all” solution for customers’ expectations? How to fulfil all these expectations and still be profitable? Mr Tapan Singhel, Managing Director & CEO, Bajaj Allianz General Insurance Company, shares his views on these crucial issues with Asia Insurance Review. 

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