The Turkish insurance industry is seeing the impact of digital transformation in almost every aspect of insurance functions, from customer relations to preventing insurance fraud, according to Mr Emine Feray Sezgin, vice president of the Insurance and Private Pension Regulation and Supervision Agency (SEDDK).
The Insurance and Social Security Supervisory Authority (ACAPS) is working on implementing a digital system to monitor online content related to insurance products and services.
Businesses worldwide are rapidly embedding Generative AI (Gen AI) into products, services and internal operations.
Fewer than one third of financial services customers are confident that they know how to make a complaint about their financial service provider according to a new report by New Zealand's Financial Markets Authority - Te Mana Tatai Hokohoko (FMA).
Tunisia is preparing to modernise its motor insurance system with the imminent launch of the "Auto Insurance 2.0" system, said Ms Jouda Khemiri, president of the General Insurance Committee (CGA).
The Algerian Union of Insurance Brokers (UACA) has set out four strategic directions to modernise the brokerage sector.
China has enacted a new law to regulate the response to public health emergencies and enhance the country's capacity to address such situations according to news agency Xinhua.
The Insurers Federation of Egypt (IFE) says that the insurance industry is witnessing fundamental transformations in its product marketing strategies, driven by technological advancements and changing customer behaviour.
The insurance sector in Cote d'Ivoire is at a turning point, conducive to consolidating efforts already underway to collectively improve service quality, according to the president of the Association of Insurance Companies of Cote d'Ivoire (ASACI), Mr Mamadou GK Kone.
AI is set to transform the marine insurance sector, presenting both significant opportunities and pressing challenges, said speakers at the International Union of Marine Insurance (IUMI) annual conference in Singapore.