News Life and Health11 Sep 2019

Vietnam:Bao Minh Insurance customers to access "first-in-market" telehealth services

Signing of agreement between Bao Minh and Doctor Anywhere


Bao Minh Insurance, one of the largest insurers in Vietnam, will be bringing digital healthcare services to customers across the country after signing a strategic cooperation agreement with Singapore-based HealthTech Doctor Anywhere (DA).

Bao Minh claims to be a pioneer in the Vietnam market in offering digital healthcare solutions as part of its insurance programmes. The insurer’s general director and board member Mr Le Van Th├ánh said that the collaboration with DA “will allow us to be well positioned to meet the demands of the digital age in Vietnam.”

Under the partnership, over 7m customers will have access to DA’s suite of digital healthcare solutions which will be available via a single platform. It includes offline as well as online healthcare services such as video-consultation with doctors, medication delivery, an online health and wellness shopping marketplace and home-based healthcare services.

The access to DA solutions seeks to improve the distribution of healthcare services in Vietnam and ease the current resource constraints on hospitals and doctors - ultimately making quality healthcare services more accessible and affordable for all.

Commenting on the partnership, DA founder and CEO Lim Wai Mun said, “Since our launch in Q2 2019, we have established our presence in Ho Chi Minh City and Hanoi with plans to roll out more clinics and pharmacies in key cities in the upcoming months.

With this agreement with Bao Minh, we will be able to strengthen our commitment to deliver convenient healthcare solutions tailored to the needs of the Vietnamese people and become the model for case study in other Asian healthcare markets.”

This is the first significant regional expansion that is announced by DA with a few other major partnerships in discussion.

When asked to provide more details on upcoming partnerships, HealthTech told Asia Insurance Review that efforts will be targeted at key developing cities in Asia with high smart phone penetration rates. It added that details will be announced soon.

Vietnam’s smartphone penetration rate currently stands at 84% in major cities. With the changing lifestyle habits and behaviour of customers who are increasingly utilising online providers, digitalised healthcare solutions is becoming a rapidly growing sector.

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