HSBC Life Singapore has appointed Mr Ruhil Bairagi as COO, effective 11 August 2025. In his new role, he will be responsible for leading operations and transformation across HSBC Life Singapore's life, health and general insurance portfolios, building a future-ready operating model that continues to deliver best-in-class customer experience at scale.
Mr Bairagi brings more than two decades of experience across life, health and general insurance, spanning operational transformation, contact centre management and digital enablement. Prior to his new role, he held senior roles with leading life and health insurance organisations in the Middle East.
Mr Bairagi joined HSBC in 2019, and was most recently global head of insurance operations and