AIR+19 Feb 2020

IT modernisation in insurance:three paths to transformation

Krish Krishnakanthan and Sumit Popli | 19 Feb 2020

Technology has long been an essential part of the insurance industry, helping insurers develop new products, assess claims and transform the customer experience. The rise of InsurTech has taken this to the next level, but many insurers have been left behind by focusing their efforts on the front-end, rather than updating the back-end. As a result, a number of insurers still rely on old technologies and are left as a result with redundant systems, driving up both maintenance and product development costs.

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