AIR+28 Aug 2025

Malaysia:Fast-tracking claims and empowering customers through technology give insurers an edge

| 28 Aug 2025

Speed and efficiency are critical when processing claims because the claim period represents a stressful time for policyholders and certificate holders who have suffered a loss, according to Zurich Takaful Malaysia CEO Nur Fatihah Mustafa and Zurich Life Insurance Malaysia CEO Pauline Teoh.

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