Oct 2012

Read the latest edition of AIR and MEIR as an Interactive e-book

Special Feature

Asia’s Giants – China & India: Giants of Asia, giants of the world?

With close to 40% of the world’s population, China and India are not just giants of Asia, but of the world too. And there is a lot more to these two mammoth countries than sheer size. We take a look at the insurance numbers through Swiss Re’s sigma reports.

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Asia’s Giants – China & India: All about agents

Mr Simon Drimer of Pi Financial Services Intelligence does a brief round-up of life insurance agency forces in India and China, looking at size, growth, retention, productivity, activity ratios, experience levels, and agent licensing.

Long-Term Care Feature - Private/public partnership approach to long-term care needs

The “silver tsunami” will strike the shores of many Asian countries – the only question is how soon and what is the ensuing “damage”? Mr Lye Fook Kong of SCOR Global Life Asia-Pacific explores this age-old issue.

Effective Customer Care - Achieving optimised customer service for cross-channel profitability

In the first of this two-part series, Mr Paul Robinson of IBM Financial Services describes how insurers can differentiate competitively based on a superb integrated cross-channel customer experience.

Marketing Focus - Data-driven insurance marketing is a journey, not a destination

In this second part of an examination into the data-driven journey, Ms Jessica Sbragia of ReMark Group champions the adoption of an integrated, multi-channel data management approach.

Financial Communication Feature - Insurers’ and reinsurers’ market capitalisation undervaluation- Hard lessons from Europe

Mr Julien Parasie of Mazars looks at how their financial communications comply with the objectives of comparability, comprehension and relevance that are included in the IFRS framework and which form the objective of other regulatory requirements.