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Magazine

Mar 2020

Country Profile


Malaysia

Changing times

Ever-changing customer demands and new emerging trends dictate the need for speed to market if insurers are to stay competitive. 
 

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Reaching every life under the Malaysian sun

Coming off good financial performance in 2019, Sun Life Malaysia’s Raymond Lew is looking forward to new opportunities in 2020, despite the challenges that lie in wait.
 

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Facing regulatory change and customer demands

The liberalisation of fire and motor insurance is putting pressure on general insurers in Malaysia, as are growing customer demands.
 

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Leading the line

Malaysian Re’s Zainudin Ishak talks to Asia Insurance Review about the country’s reinsurance market and how the national reinsurer is coping with the challenges it faces.
 

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Marching on despite setbacks

Malaysia’s general insurance sector is meeting its challenges and leveraging new opportunities in great style.
 

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A year of developments

Malaysia’s insurance regulator, Bank Negara Malaysia, is focused on incremental advances. 
 

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An increased reliance on digital channels

While the insurance industry is Malaysia is fairly mature, its adoption of InsurTech has been moving at a slower pace. With support from the regulator and several successful InsurTech start-ups, Malaysian insurers are becoming more tech-savvy. 
 

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