Selecting Success - Selecting CRM: Understand What it Means First
Source: Asia Insurance Review | Oct 2006
Mr Gordon Perchthold
and Ms Jenny Sutton have over 40 years of combined experience assisting
banks and insurance companies with the selection and implementation of a wide
range of solutions allowing these organisations to evolve. This article is a
continuation of a bi-monthly column on the selection of external service and
technology providers – this month, considerations in selecting Customer
Relationship Management Systems.
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