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Australia: ANZIIF revolutionises insurance learning

Source: Asia Insurance Review | Oct 2016

The Australian and New Zealand Institute of Insurance and Finance (ANZIIF) has launched its new insurance education model in which learning is carried out entirely online and combines audio, visual and interactive tasks.
   The new model represents the culmination of sustained work over a number of years to change the face of insurance education, ANZIIF said in a statement.
   Following on from its partnership with the National Insurance Brokers Association in 2015, ANZIIF relaunched its education offering, disaggregating traditional education from semester-long study periods into condensed 4-6 week units based around required industry skills.
Applying knowledge to the workplace
ANZIIF CEO, Ms Prue Willsford, said: “Instead of traditional ‘talk and test’ learning where the focus is on short-term memorisation, we’re using explorative methods of teaching to ensure students truly understand the concepts they’re studying and can directly apply that knowledge to the workplace.”
   Students learn by filtering information, selecting outcomes, organising and integrating data and reflecting on prior knowledge. To pass a unit, students must successfully complete an interactive real-world scenario they would be likely to face in their day-to-day work life by analysing a situation, interacting with a virtual consumer and solving a problem to the satisfaction of insurer and insured. 
   Ms Willford said: “With traditional development pipelines being eroded, the industry told us it needed a way to fill talent gaps and up skill employees in a timely and effective manner. Our new offering provides that.”
   Over 140 units will be progressively rolled out over the next 18 months, with current units now available at
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