Cathay Century Insurance has plans to transform policyholder experience, including building a smart platform where backend agents will gain real-time insights on clients, enabling quick responses.
InsurTech Plum, plans to invest INR200cr ($25m) for expansion of its healthcare vertical to deliver accessible, preventive, and personalised healthcare at scale.
While AI can transform how insurers serve customers, it should never be used just for the sake of it, bolttech CEO APAC Philip Weiner says.
The Insurance Regulatory Authority (IRA) has issued a guidance note on cyber security for the insurance industry, pointing to heightened exposure to cybersecurity threats and data breaches as the insurance sector in Kenya undergoes rapid digital transformation.
There is no doubt that artificial intelligence is taking the world by storm and disrupting markets. Insurers are increasingly tapping into its potential across the value chain to boost operational efficiency and customer experience. But AI's remarkable efficiency has come with equally substantial energy usage. Can insurers harness AI's potential to make efficiency gains powerful enough to match the energy demands of the technology?
Insurance coverage should be made mandatory by law for robot users, covering all types of damages that may arise from their use, according to an academic.
The Insurers Federation of Egypt (IFE) has revealed that it is considering issuing new types of insurance policies, including pay-as-you-drive (PAYD) insurance and smart car insurance.
On June 26, ZhongAn Online, China's first internet-based insurer, announced plans for a share placement to raise approximately HK$3.9bn ($500m), pricing the shares at HK$18.25 each.
Tencent and Taikang Insurance Group have signed a new comprehensive strategic cooperation agreement to further advance digital transformation in insurance and healthcare services. According to local media reports, the agreement was formalised on June 27 at Shenzhen Qianhai Taikang Hospital.
The Insurance and Social Security Supervisory Authority (ACAPS) has launched a tender exercise inviting bids for conducting a study on the methods of monitoring and using artificial intelligence (AI) and new technologies in the insurance sector. The tender exercise was launched on 23 June 2025.