The Insurance Regulatory Commission of Sri Lanka (IRCSL) has introduced an Optional Compensation Scheme (OCS) through licensed general insurance companies to provide compensation to third-party victims of motor vehicle accidents or their legal heirs.
Insurers should settle cross-border motor insurance claims swiftly to promote trade and the movement of people in the Economic Community of West African States (ECOWAS), according to Mr Henry Bukari, the chairman of the Council of Bureaux of ECOWAS Brown Card Insurance Scheme.
The government is planning to launch a centralised platform that would process health insurance claims across hospitals all over the country.
Zurich Singapore has appointed Mr Matt Graves as chief claims officer. In his new role, Mr Graves will have enterprise-wide responsibilities for all claims functions across Zurich Singapore's commercial and newly launched retail segment. He will also join Zurich Singapore's executive committee, driving best-in-class, innovative claims solutions in close collaboration with customers and partners across the region and ensure a better, faster and simpler end-to-end claims experience.
The Tanzania Insurance Regulatory Authority (TIRA) is encouraging the registration of healthcare providers in the country to facilitate identifying them and rendering them help when needed, such as when they are not paid on time or in full by insurers. Registration can be carried out online nationwide.
General insurers in Japan have paid out a cumulative JPY84.89bn ($540m) in claims as of 26 April 2024 for the 1 January Noto Peninsula Earthquake, announced the General Insurance Association of Japan (GIAJ).
WTW has appointed Mr Alex Rosati as head of claims Asia for its Corporate Risk & Broking business, effective 1 August 2024. He succeeds Mr Neil Thomas, who retired in March 2024.
Payouts on claims arising from the 1 January magnitude-7.5 Noto earthquake remain ongoing with the total insured loss, as estimated by the General Insurance Association of Japan (GIAJ), tentatively expected to exceed JPY100bn ($660m), says Aon.
Around four out of 10 (43%) policyholders in India who lodged medical insurance claims in the past three years faced hurdles in getting their claims paid, according to a survey by LocalCircles, a social media platform for the community, governance and urban daily life.
The Insurance Development and Regulatory Authority (IDRA) has issued the "Insurance Claims Management Guideline, 2024", which is posted on the agency's website.