News Technology19 Jun 2019

Blockchain simplifies life insurance claims process for bereaved families

Left to right: LumenLab CEO Zia Zaman; SPH chief of digital business Julian Tan; NTUC Income COO Peter Tay


Singapore Press Holdings (SPH), NTUC Income (Income) and LumenLab, MetLife's Asia innovation centre, have collaborated to automate the life insurance claim process for grieving families through the application of blockchain technology, 'Lifechain'. These three companies saw an opportunity for automation after realising that the tasks of placing an obituary, finding out if the deceased has a life insurance policy and filing for a policy claim, require a lot of the same information about the deceased person.

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