7th Asia Insurance Brokers’ Summit

5-6 Mar 2019, The Westin Jakarta, Indonesia

Theme: "The Seven Virtues of Brokers that Make Them Indispensable"

Being the Best in the Digital Era

Programme

8:00am
Registration & Coffee

9:00am
Welcome Address by Conference Chairperson

Abdul Halim Jantan, CEO, Sterling Insurance Brokers Sdn Bhd, Malaysia

9:05am
Opening Address

Harry Purwanto, Chairman, Association of Indonesian Insurance and Reinsurance Brokers (APPARINDO), Indonesia

9:10am
Official Keynote Address

The Financial Services Authority (OJK)
 

9:40am
Broker Keynote Address: The World Class Broker in the Digital Era

Allan Reynolds, Director, Steadfast Distribution Services Pte Ltd, Executive General Manager - Asia, New Zealand & Direct, and Responsible Manager, Steadfast Group Ltd

10:10am
Industry Keynote Address: Key Requirements for the 21st Century Brokers

Prof. Dr Allan Manning, Managing Director, LMI Group

10:40am
Q&A

10:45am
Tea Break

11:05am
Special Address

Dadang Sukresna, Chairman, General Insurance Association of Indonesia (AAUI)

11:35am
Special Address: The Global Risks Report 2019

Satoru Hiraga, Representative Director, Chairman, Marsh Broker Japan, Inc / President & CEO, Japan Insurance Brokers Association (JIBA)

12:05pm
Q&A

12:10pm
The Seven Virtues that make Brokers Indispensable

Moderator:
Dr Michael Goodwin

Consultant, Steadfast Group Ltd

Panellists:
Aziz Adam Sattar

President Director, PT. QBE General Insurance Indonesia

Robert Logie

President Director & CEO, PT AIG Insurance Indonesia

Prof. Dr Allan Manning

Managing Director, LMI Group

1:00pm
Lunch

2:00pm
Managing the Risks in Industry 4.0

Abdul Halim Jantan, CEO, Sterling Insurance Brokers Sdn Bhd, Malaysia

Innovation & Technology
 

2:30pm
Clients’ Changing Demands in Digital Age

Sendy, CEO & President Director, Futuready Insurance Brokers, Indonesia

3:00pm
Fostering Effective Collaboration between Brokers and InsurTech with Customer First Goals

Aditya Budi, CEO, Premiro, Indonesia

3:30pm
Benefits Brokers – Are you providing enough value?

Juliet Kwek, Regional Director Asia Pacific, MAXIS GBN, Hong Kong

4:00pm
Q&A

4:10pm
Asia Brokers Association Leaders Panel

  • Addressing the essential ‘cornerstones’ for brokers to develop and thrive in Asia
  • Optimising the role of brokers in the value chain
     

Moderator:
Yulius Bhayangkara

CEO, Sedana Proteksi Sinergi Pialang Reasurans (SedanaRe) / Association of Indonesian Insurance and Reinsurance Brokers (APPARINDO)

Panellists:
Eric Harris

Director of Business Operations – Aon Client Services, Aon, Australia / National Insurance Brokers Association (NIBA)

Satoru Hiraga

Representative Director, Chairman, Marsh Broker Japan, Inc / President & CEO, Japan Insurance Brokers Association (JIBA)

Gerald Lim

President, Singapore Insurance Brokers' Association

Y.M Raja Zailan Putra

Chairman, The Malaysian Insurance and Takaful Brokers Association (MITBA)

Adi Sofyadi

President Director, PT Energi Mandiri International

5:00pm
End of Day One with Tea Break

 
Note: Programme is subject to change.
8:00am
Coffee & Networking

9:00am
Welcome Address by Conference Chairperson

Boyke Lukman, CEO, PT Fresnel Perdana Mandiri

9:05am
Indonesia Earthquakes and Tsunamis – The risk transfer gap

Wismar Nainggolan, President Director, Jaya Proteksindo Sakti Reinsurance

9:30am
Blockchain in Action for the Insurance Industry

Fabian Pan, COO, fidentiaX, Singapore

10:00am
Case Study: Taking Insurance Training Digital

Graham Edwards, Director, Regional Sales, Marketing & Communications (Asia), Jardine Lloyd Thompson Asia Pte. Ltd, Singapore

10:40am
Q&A

10:50am
Tea Break

11:10am
The Broker Client Relationship – How can Brokers improve client retention and Loyalty?

Kay Jackson, Director, Simplex Insurance Solutions, Australia

11:40am
Q&A

11:45am
The Winning Formula for World-Class Customer Experience

  • What true world-class support should be like
  • How brokers can use data to enhance customer experience
  • Connecting every interaction across every channel
     

Moderator:
Yulius Bhayangkara

CEO, Sedana Proteksi Sinergi Pialang Reasurans (SedanaRe) / Association of Indonesian Insurance and Reinsurance Brokers (APPARINDO)

Panellists:
Kay Jackson

Director, Simplex Insurance Solutions, Australia

Adi Sofyadi

President Director, PT Energi Mandiri International

Graham Edwards

Director, Regional Sales, Marketing & Communications (Asia), Jardine Lloyd Thompson Asia Pte. Ltd, Singapore

12:45pm
Lunch

Special Focus on Cyber
 

2:00pm
Global Infection by Contagious Malware: What would the impact be on governments, businesses and the insurance sector in Asia

Pavlos Spyropoulos, Senior Manager, Market Development, Lloyd’s

2:30pm
Assessing Damage of Cyber-Crimes: Overview of global cyber security breaches

Faisal Yahya, Head of IT, PT IBS Insurance Broking Service, Indonesia

3:00pm
SMEs Need to be Ready for Cyber Battle

Simon Weston, Regional Director - Technical & Special Risks Asia, Charles Taylor Adjusting

3:30pm
Leveraging Digital Platforms and Big Data to Redefine Insurance

Laurens Koppelaar, Head of International, Symbo

4:00pm
Anchor Address: Battle of the Giants – Tech vs Brokers

Hassan Karim, President Director, Zurich

4:30pm
End of Summit & Tea Break

 
Note: Programme is subject to change.

Our Sponsors And Partners

Contact Us

Registration Enquiries

Mr Ivan Lee

Speaking Opportunities

Mr Mohd Fazlan