MSIG Insurance (Malaysia) has announced that its CEO, Mr Chua Seck Guan, has chosen to retire after a career spanning 42 years in the insurance industry, including 15 years at the company's helm.
Mr Chua joined MSIG Malaysia when it was NZI Insurance as a loss control surveyor, and advanced through the ranks, occupying leadership roles across various regions, including East Malaysia, Brunei Darussalam and Peninsular Malaysia. He also witnessed the company’s transformation, including two major mergers and four strategic acquisitions.
During his time with MSIG Malaysia, Mr Chua led the company through consistent growth in gross written premium, underwriting results and strong financial performance. He introduced innovative general insurance solutions tailored to the needs of today’s policyholders and pioneered digital transformation initiatives that enhanced customer experience and operational efficiency. He was also involved in establishing the insurer’s data analytics department.
Under his leadership, MSIG Malaysia achieved 15 consecutive years of underwriting profitability, successfully navigated a strategic partnership and went through the detariffication of motor and property classes.
Accolades received during Mr Chua’s tenure include Asia Insurance Review’s General Insurance Company of the Year in 2015 and multiple intragroup regional Innovation Awards.
Mr Chua was also instrumental in advocating for the advancement of the insurance industry in Malaysia and throughout ASEAN, serving in roles with the General Insurance Association of Malaysia (PIAM), an industry representative of the Joint Committee on Climate Change (JC3) and with the ASEAN Insurance Council. He held various board chairman and advisory roles across industry bodies as well.
Ms Ang Yien Chia succeeds him. To ensure a smooth transition, Mr Chua will continue to serve in a senior advisory capacity, helping to maintain continuity across strategic initiatives and stakeholder relationships.