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Dec 2025

Profile On Australia - A Focus On Capability

Source: Asia Insurance Review | Apr 2006

In an increasingly complex and highly competitive financial services marketplace, it is not only professional/technical skills and knowledge that will provide competitor differentiation. It is also the ability to build and manage valuable relationships and to effectively lead others and ourselves. Business partners want to work with people who have excellent interpersonal and management skills as well as sound technical knowledge. Mr Gordon Russell, General Manager Corporate Services, Munich Re Australasia, talks about the importance of human capital, and how companies should have a strategy and dedication to encourage staff to develop both subjects of knowhow; technical expertise and leadership skills.

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