The Office of Insurance Commission (OIC) has outlined its 2026 policy direction under the 5th Insurance Development Plan, signalling a shift to position insurance as a core national infrastructure.
Central to this vision, the OIC will pursue four main strategies in 2026, that is: stability, resilience, inclusion and technology and data.
OIC Secretary-General Chuchat Pramoonphol said the organisation will prioritise people as its primary driver, leverage data for analysis and policy development, employ technology to boost efficiency and ensure integration and collaboration across all sectors through continuous monitoring within the insurance business framework. The OIC’s key initiatives for 2026 are structured according to the 5th Insurance Development Plan.
Stability
The OIC plans to strengthen the insurance sector by enhancing the regulation of intermediaries, proactively analysing risk data, and minimizing fraud through e-payment systems. It will raise service standards using KPIs and service level agreements to reduce complaints, oversee regional branches in line with market conduct principles and provide comprehensive supervision across business groups. The regulator also seeks to build confidence in insurers’ financial stability, encourage collaboration within the insurance community and lay the groundwork for Thailand to become a leading ASEAN insurance hub.
Resilience
The OIC will work to enhance reinsurance stability, develop robust ERM (Enterprise Risk Management) and ORSA (Own Risk and Solvency Assessment) frameworks, assess the insurance system’s capacity to withstand losses and explore strategies for establishing disaster relief funds.
Inclusion
The OIC plans to expand electronic insurance policies, improve transparency in information access and promote mandatory vehicle insurance as a fundamental protection measure. It will also encourage a road safety culture, establish the Responsible Voices media network, provide training programmes for recruits in 2026, and launch “Nong Pitak” ('Little Guardian') to communicate insurance information in a simple, easy-to-understand format.
Technology and data
The OIC said that AI and digital technology are key tools for enhancing governance through the development of the OIC AI Submission Acceleration Platform (OIC ASAP) to improve the efficiency of data delivery and analysis from the insurance sector. Data infrastructure is upgraded through the OIC Gateway and e-Custodian systems to ensure transparency, verifiability, and systematic interconnectedness of policy information. This is coupled with the promotion of open insurance to facilitate secure data exchange.